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About Sweven
About Sweven

We are dreamers. Doers. We are Sweveners.

A NEW BRAND IS BORN WITH A DREAM
Virtuos - Salesforce Focused

Sweven is a brand new company with 1000+ Man years of CRM and Customer Experience Proficiency. We branched out to craft a new story of Sweveners — The dreamers and doers.

Headquartered in the San Francisco region, Sweven has its people working in UK, Europe, Australia and India.

The Action-packed Sweven Team accelerate the pivot to growth from design right through to execution, working on clear and transparent targets our customers have in mind. The core team exhibits a "how might we" mindset, combined with a track record of solving the most demanding challenges with ease and codifying success quickly.

CRM MASTERMINDS

After generating revenue of nearly $20B in FY 2020 and with the power of Tableau, Slack and Einstein AI, Salesforce is more than just a CRM company as it heads into its third decade. At Sweven, we are supercharged to zero-in on Salesforce Technologies and Services to bring the following new to our customers — Superior CRM.xyz Model with the Industry best practices. The Sweveners have an obsession and passion for delivering superior Customer Experience by focussing on Industry specialized CRM Mastermind design and consulting services.

CRM.xyz Model

TOP-NOTCH SALESFORCE SKILLS

At Sweven, our teams clearly understand the CRM and Customer Experience Strategy and where Salesforce solutions fit the most. With proficiency and deep expertise in CRM Information architecture & management, technical integration and digital design, our consultants' competencies and experience in the following areas.

  • CRM Mastermind Business Acumen
  • Business Process Transformation
  • Customer Data and Analytics (Tableau)
  • Customer Experience Design and Architecture
  • Commerce Technologies and Competencies
  • Customer Service/Support Experience
  • Digital Design and User Experience (UX)
  • Marketing CRM Competencies and Experience
  • Organizational Change Management Capabilities
  • Sales and Sales Performance Management CRM
  • Technology Architecture and Integration
  • Employee Experience (EX) Integration
CX Strategy, Design and Architecture 95%
Industry 4.0 Consulting Skills 90%
Flexibility and Customer Success 98%
Project Management and Execution 85%
Sweven Delivers Superior Salesforce Customer Experience

SWEVEN DELIVERS SUPERIOR SALESFORCE CUSTOMER EXPERIENCE CONSULTING SERVICES

SUPERPOWERS AT SWEVEN
Superpowers at Sweven

We are the customer experience (CX) experts, including "customer at heart" strategists who value the dynamics of changing market needs our customers to have.

"Kindred" thinkers—often seasoned Industry, digital operations, or commerce experts who readily challenge the status quo, expect new challenges around corners, and show an aptitude for finding new ways to excel.

Change champions can accelerate the working methods through all-agile ways of executing promising projects and identifying additional change leaders throughout the ecosystem. Digital Darwinists, including top-notch engineers and data science specialists, can rapidly iterate and experiment with new solutions.

Salesforce CRMLens
CRMLENS — INNOVATION INSIGHT

Continuous Intelligence plays a significant role in most digital business transformation projects. It is a growing part of enterprise and BI strategies. At Sweven, we help our customers alter the design of business processes and the data and analytics used for making operational decisions with the help of CRMLens — The Insight engine powered by Salesforce. We bring dramatic and measurable benefits in enhance revenue generation, intelligent resource allocation, improved customer service and other metrics.